Frequently Asked Questions
How do I log in?
On the top right of the homepage, you will see a “Log In” button. Once you click, you’ll be prompted to enter your username and password.
How do I reset my password?
If you already have an ImpactAlpha account and forgot your password, visit this link to request a new password. https://impactalpha.com/set-password/
I’m having trouble logging in. What should I do?
Please send an email to [email protected] with details on your specific problem and we’ll get back to you.
Can I transfer my account?
Yes. Send an email to [email protected] with your email address and the name and email address of the new recipient. We will process your request within 48 hours.
How do I change my account settings?
Subscribers can manage their preferences through their account setting page. You can choose to receive any, all or none of our daily and weekly emails. It’s up to you. You’ll still have access to ImpactAlpha.com where you can find everything we publish.
How much is a subscription?
An individual annual subscription to ImpactAlpha costs $399. We also offer site licenses and academic subscriptions. Please send an email to [email protected] to request the fee schedule. You can review our pricing and payment policy here:https://impactalpha.com/pricing-and-payment/
What do I get with my subscription?
An annual subscription gives you complete access to all of our content: 5x a week newsletter, our subscriber-only Slack channels, exclusive invitations to events and roundtables, access to our monthly conference calls and weekly podcasts — all for less than the registration fee of a single investing conference — no airfare or hotel required!
Can I gift a subscription to ImpactAlpha?
Yes. Please email us at [email protected] for more information.
Do you offer discounts?
We offer a limited number of discount accounts for those facing financial hardship. To see if you qualify, e-mail us at [email protected]
I am a student, how do I get access from my school?
What is your cancellation and refund policy?
You may cancel your ImpactAlpha account at any time; however, there are no refunds for cancellation. If you cancel before the end of your billing cycle, you will retain access to your account for the remainder of the billing cycle. You can review our cancellation and refund policy here https://impactalpha.com/pricing-and-payment/
How do I cancel my subscription?
We’d hate to see you go, but if you must, please send an email to [email protected] 48 hours before your renewal date to avoid the renewal charge. You can review our cancellation and refund policy here https://impactalpha.com/pricing-and-payment/
How do I register for calls?
Subscribers receive an email a few days before The Call with an RSVP link. Once registered, you’ll receive a link to The Call and a reminder one hour before the call begins.
Where can I listen to ImpactAlpha podcasts?
ImpactAlpha podcasts are available via link in the Brief and on our website. They are also available at Apple Podcasts, Anchor, Spotify, Overcast, Stitcher and other platforms.
How do I access the members-only Slack channel?
Email [email protected] to request your invite.
How do I submit stories to ImpactAlpha?
Submit all your story pitches to [email protected] Our editorial team will review your submissions and will contact you if interested or to request additional information.
How do I submit a job for posting in The Brief?
Send your job post with a description and a link to the application page to [email protected] If you are an ImpactAlpha subscriber, don’t forget to use the Slack channels to post there as well.
Can I share your newsletters and articles?
If you find something in one of our newsletters particularly useful for you and your colleagues, by all means share! If you make a habit of routinely forwarding them to all your colleagues every day, consider buying additional subscriptions. If you find that you need more than ten subscriptions, shoot us an email at [email protected], and we can talk about bulk discounts.
I’m interested in partnering with or sponsoring an ImpactAlpha project. Who should I contact?
For partnership and sponsorship opportunities, please reach out to [email protected] for more information.
Who can I contact for technical support?
If you are experiencing any issues with our site or are having access-related problems, please contact [email protected]
Have more questions? Email us at [email protected] / [email protected]