Website LISC
About LISC
LISC (Local Initiatives Support Corporation) is one of the largest community development financial institutions (CDFIs) in the United States. Founded in 1979, LISC’s mission is to bring people and resources together to create resilient, inclusive communities of opportunity across America. LISC’s investments have totaled approximately $29.7 billion, impacting affordable housing, business development, education, health, safety, and other critical community infrastructure projects. Headquartered in New York City, LISC operates nationally with offices in 38 urban markets and rural counties across 49 states and Puerto Rico. LISC collaborates with local partners to leverage resources for impactful community projects, aiming to ensure that communities can thrive and grow equitably. For more information, visit www.lisc.org.
About this Role
As the Director of Operational Risk at LISC, you will be pivotal in safeguarding the mission and assets of a leading community development financial institution. This role presents a unique opportunity to leverage extensive risk management expertise to support transformative community investments and foster significant social impact. You will be the architect of a comprehensive risk management strategy, identifying, assessing, and mitigating risks across diverse operations. Your analytical skills and strategic vision are essential to maintaining a balance between financial sustainability and meaningful community impact.
Responsibilities
- Lead comprehensive risk assessments across all business lines.
- Develop and maintain the organization’s risk matrix and risk register from the ground up.
- Identify, evaluate, and prioritize risks (low, medium, and high) across all functions.
- Implement and oversee risk mitigation strategies and controls.
- Formulate, review, and update the organization’s Risk Management Policy.
- Collaborate with business lines to develop and maintain operational policies and procedures.
- Ensure all policies and procedures align with regulatory requirements and industry best practices.
- Work closely with all business lines in Strategic Investments, LISC ERM, Audit, and IT teams.
- Engage with functions to understand specific risks and ensure appropriate controls are in place.
- Prepare periodic reports for the LFM Audit Committee and LFM Board of Directors.
- Develop and present risk analytics and insights to senior leadership.
- Oversee the development and execution of control testing and continuous assurance programs.
- Analyze and document report findings and discuss with corresponding control/process owners.
- Monitor the effectiveness of implemented controls and recommend improvements.
- Provide general operational support to meet organizational goals.
Requirements
- Minimum of 7 years of experience in operational risk management, preferably within CDFIs, fund management, investment banking, or financial services.
- Deep understanding of operational risk management concepts, frameworks, and best practices in impact investing and community development finance.
- Proven track record in developing and implementing comprehensive risk assessment methodologies, risk matrices, and risk registers.
- Strong experience in policy formulation and revision, particularly in risk management and business continuity.
- Excellent analytical skills with the ability to identify, evaluate, and mitigate complex operational risks.
- Excellent verbal and written communication skills.
- Experience in developing and overseeing control testing and continuous assurance programs.
- Proven ability to manage multiple high-priority projects simultaneously.
- Familiarity with impact measurement frameworks and aligning risk management with financial performance and social impact goals.
- Advanced skills in Microsoft Excel and data visualization tools.
- Passion for economic development and community investment, with a commitment to closing the racial wealth gap.
Benefits
- Comprehensive Medical, Dental, and Vision Coverage.
- Long-term and Short-term Disability Insurance.
- Retirement Savings with 401(k) and 403(b) plans.
- Generous Holidays with ample time off.
- Flexible Vacation, PTO, and Sick Days.
- Tuition Assistance Program.
- Employee Referral Program.
- Professional Development Opportunities.
