Website World Economic Forum
About World Economic Forum
The World Economic Forum is an international organization for public-private cooperation. Founded in 1971, the Forum engages political, business, cultural, and other leaders of society to shape global, regional, and industry agendas. Based in Cologny, Geneva, Switzerland, it is officially headquartered at the heart of Europe while managing operational activities from its offices in New York, San Francisco, and other global locations. The Forum’s mission is to improve the state of the world by engaging business, political, academic, and other leaders to shape global, regional, and industry agendas. It aims to act as an independent and impartial platform for progressing the global agenda and facilitating multistakeholder cooperation aimed at addressing pressing global issues.
About this Role
The World Economic Forum is seeking an experienced Account Manager for the Communications and Technology industry to join its Global Industries Team. This individual will be responsible for orchestrating strategic relationships with senior executives from Partner companies in the technology, telecommunications, and digital infrastructure sectors. In this role, the Account Manager will connect partner priorities with the Forum’s global agenda, guiding senior executives toward impactful engagement in the Forum’s initiatives and communities. They will report to the Head of Communications & Technology Industry within the Global Industries team and work closely with colleagues across the Forum’s Centres, Partner Services, and Events teams to ensure an integrated and high-quality partner experience.
Responsibilities
- Build and maintain executive-level relationships with senior partnership sponsors from Partner companies, acting as their trusted advisor and primary point of contact.
- Develop industry and company intelligence, producing executive briefings and insights to inform partner engagement and Forum strategy.
- Develop and execute strategic account plans that align partner priorities with the Forum’s mission and global agenda.
- Identify and orchestrate executive engagement opportunities, connecting Partner executives with relevant Forum Centres, initiatives, and leadership.
- Continuously assess partnership health, identifying risks and opportunities, and taking proactive measures to enhance engagement and retention.
- Ensure accurate documentation of Partner updates and engagement in Salesforce, promoting transparency and collaboration across teams.
- Work collaboratively with colleagues across the Forum’s Centres and regional teams to deliver a One-Forum experience for partners.
- Contribute to the professionalization of account management through knowledge sharing, process improvement, and adoption of digital tools.
Requirements
- Deep understanding of industry trends, company strategies, and market shifts.
- Strong critical thinking and synthesis skills, translating insights into actionable plans.
- Skilled communicator capable of engaging at CxO level with credibility and diplomacy.
- Designs and monitors account plans with clear goals and measurable impact.
- Proactively identifies and prioritizes risks and opportunities to enhance partner engagement.
- Collaborates across teams to ensure a unified partner experience.
- Bachelor’s degree or equivalent; advanced degree a plus.
- Minimum of 7 years of professional experience in account management, consulting, or client-facing roles, ideally within technology, telecommunications, or digital infrastructure.
- Proven ability to engage with and influence senior executives on strategic topics.
- Strong analytical and problem-solving skills, with the ability to synthesize complex information and develop actionable insights.
- Excellent communication and interpersonal skills, able to convey complex ideas clearly and persuasively.
- Experience working in matrixed organizations and aligning cross-functional teams.
- Fluency in English; proficiency in another major language is an asset.
- Willingness to travel up to 30% for Partner visits and Forum events.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Disability insurance
ImpactAlpha’s hard-working, AI-powered jobs bot generated this snappy summary from its original post. Click “Apply Now” to view the full description and apply.
