| May 2, 2024

Director, Business Development and Community Engagement

Guest Author


Website Self-Help

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality, especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are seeking a Director of Business Development and Community Engagement to join our team in Miami, Florida team!

The Director of Business Development and Community Engagement is a dynamic, strategic, and collaborative leader with strong business and community economic development experience as well as a background in financial service. This senior leader plans, directs, and implements the administration and coordination of business development and community outreach initiatives within the branch region. This includes developing and executing strategies for deposit raising, identifying commercial lending opportunities and mortgage originations, growth development strategies, community relationship building, network development and member service quality standards.

Reporting to the South Florida regional manager, the Director of Business Development and Community Engagement works directly and in coordination with local credit union branch staff to connect Self-Help to a broad range of socially responsible and impact investors with a particular focus on cultivating mission-aligned depositors with significant resources. This individual works collaboratively with mission aligned organizations and other strategic partners like nonprofits, for profits, faith-based organizations, neighborhood associations, the city and county community development departments in identifying commercial loans, affordable housing and community development projects that might exist within the region. This individual also works with internal teams like Commercial Lending, Commercial Real Estate, and the Center for Responsible Lending to achieve Self-Help’s strategic objectives in the region.

WHAT You’ll Do:

  • Develop and implement strategies for cultivating mission-aligned deposits to support credit union growth.
  • Directly develop and maintain critical relationships with socially responsible and mission-oriented investors. This includes but not limited to high-net-worth individuals, mutual funds, SRI funds, nonprofit organizations, faith-based organizations, foundations, banks, universities, financial advisors, and others.
  • Maintain familiarity with critical internal systems and a general understanding of the various products and services available across the organization.
  • Support the preparation of proposals and reports for potential depositors and investors including financial and impact due diligence requests and coordinate closely with our credit union leadership, finance team, DPI, executive and special projects staff, and other relevant stakeholders.
  • Represent Self-Help through speaking engagements on conference panels, workshops, and webinars. Serve as a “face” of Self-Help to external audiences and partners, and work to increase Self-Help’s overall visibility in a way that supports increased deposit and loan cultivation.
  • In conjunction with leadership and Marketing-Communications develop and direct a targeted marketing strategy for deposit outreach, including print and digital/social media platforms.
  • Stay attuned to local social, economic, and political issues and community concerns, sharing the impact of those issues and concerns with appropriate Self-Help colleagues in a timely manner so appropriate strategies/actions to address may be developed.
  • Identify and explore opportunities for collaboration and initiating efforts to bring individuals and organizations together that can affect change. While bringing these groups together will set agendas, convene, and facilitate assembled groups, when necessary.
  • Maintain dialogue and make regular contact with key depositors and loan relationships.
  • Initiate and evaluate high impact opportunities through relationship building, asset mapping and other means. Engages potential partners interested in collaborating on mission-focused projects.
  • Identify commercial business lending opportunities in Self-Help’s key commercial lending sectors- Affordable Housing, Faith Based, Charter Schools, Clean Energy, and others within branch footprint.
  • Assist is identifying signature real estate development project in the community.
  • Manage existing and build new partnerships that further Self-Help’s small business lending goals. Could involve collaboration and referrals to existing loan funds and/or other CDFIs.
  • Market Self-Help’s loans to referral sources and potential borrowers through activities including 1-on-1 meetings and presentations.
  • Participate and support other team/cross-team projects and priorities, as needed.
  • Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third party contracting and vendor management for relevant products and services.
  • Perform other duties as may be deemed necessary.

WHAT You’ll Need:

  • Bachelor’s degree and 10 years of experience in community development, fundraising, financial services and/or other related fields, or an equivalent combination of experience and related advanced degrees.
  • Deep knowledge and expertise in financial services, marketing, and/or community development finance preferred.
  • Strong commitment to Self-Help’s mission: creating and protecting ownership and economic opportunity for all, especially people of color, women, rural residents and low-wealth families and communities.
  • Preference for working in organizations that place priority on teamwork and collaboration. Sensitivity to and experience with issues affecting low-wealth communities, and a desire to work in culturally- and socially diverse organization that strongly values collaboration.
  • Strong ability to build and/or expand networks and referral sources that lead to increased deposits and partnerships.
  • Comfort with presenting information, both orally and in writing, and responding to questions from the media, and/or high net worth individuals.
  • Strong verbal and written communications skills and demonstrated attention to customer service and detailed follow through.
  • Ability and willingness to work evenings and weekends and travel as needed.

To apply for this job please visit recruiting.ultipro.com.