ImpactAlpha, October 26 – Tech solutions that help small businesses make the transition to e-commerce and online sales are booming in the COVID disruption. Mumbai-based Dukaan, launched this year, says it has already helped 2.7 million merchants and business owners launch shops through social media channels like Whatsapp and Instagram.
“Small businesses are turning to technology faster than ever to survive the pandemic,” said Tarun Davda of Matrix India, which co-led Dukaan’s $6 million funding round with Lightspeed India.
In September, Indonesia’s SIRCLO raised $6 million to help small businesses set up and manage online sales from large e-commerce platforms. Catalyst Fund is building a digital commerce accelerator program for startups offering similar kinds of solutions in Ghana.