Website USAA
About USAA
USAA (United Services Automobile Association) is a diversified financial services group of companies offering banking, investing, and insurance to people and families that serve, or served, in the United States Armed Forces. Founded in 1922, it strives to provide innovative solutions to meet the needs of its military members and their families. USAA has rapidly grown to more than $155 billion in assets. It is renowned for its excellent customer service and commitment to its core values of honesty, integrity, loyalty, and service.
About this Role
The Head of Belonging and Corporate Impact at USAA is a pivotal executive role focused on driving the company’s purpose-driven work. This position requires strategic leadership in USAA’s corporate social responsibility strategy, philanthropic grantmaking, and sustainability initiatives. As an ambassador for the USAA brand, the role reinforces USAA’s commitment as a leading military-focused corporate citizen. The position promotes understanding and inclusion among a diverse community and supports strategies aligning with USAA’s business mission.
Responsibilities
- Accountable for strategy and execution of social impact and sustainability efforts.
- Lead a foundation and philanthropic grantmaking.
- Develop a stakeholder engagement strategy around core areas.
- Enhance understanding of the military community across the organization.
- Serve as executive sponsor for USAA’s social impact campaign, Face the Fight ™.
- Communicate vision for belonging and social impact aligned with USAA goals.
- Draft and implement social and community-related policies.
- Develop and monitor plans for data collection and reporting.
- Represent USAA at conferences and governmental engagements.
- Build and lead a highly effective team for belonging and corporate impact functions.
Requirements
- Bachelor’s degree in community engagement or related field.
- 10+ years of experience in community engagement or public policy functions.
- 8+ years of leadership experience in managing high-performing teams.
- Proven strategic thinker and communicator with executive-level business acumen.
- Experience in collaborating with stakeholders and managing strategic goals.
- Understanding of legal, compliance, and regulatory issues in financial services.
Benefits
- Comprehensive medical, dental, and vision plans.
- 401(k) with matching contributions.
- Pension and life insurance options.
- Parental benefits and adoption assistance.
- Paid time off program with holidays and volunteer hours.
- Career path planning and continuing education support.
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