(Associate) Corporate Learning Operations Officer

About International Finance Corporation (IFC)

The International Finance Corporation (IFC), a sister organization of the World Bank, is the largest global development institution focused on the private sector in developing countries. Founded in 1956, IFC’s mission is to advance economic development by encouraging the growth of private enterprise, specifically in underdeveloped nations. As a member of the World Bank Group, IFC has a unique mandate and capital structure, which enables it to undertake projects that might otherwise be too risky for private investors. IFC is headquartered in Washington, D.C., and operates in over 100 countries worldwide. IFC works to create markets and opportunities by providing investment and advisory services aimed at promoting sustainable growth. The organization’s focus includes investment in infrastructure, health, education, and financial systems to support job creation, increased incomes, and improved living conditions. By leveraging its global network, expertise, and relationships, IFC is able to mobilize private capital efficiently, enhancing its impact on development outcomes.

About this Role

IFC is seeking an (Associate) Corporate Learning Operations Officer within the Strategic Initiatives, Analytics, and Knowledge Management (CSI) department. This role is pivotal in supporting the design and delivery of learning courses that enhance the capabilities of IFC staff, ensuring alignment with organizational goals such as Project Management, Client Engagement, and Operations Fundamentals. The officer will work closely with various stakeholders to assess needs and ensure the effective deployment of new learning programs. A key part of the role involves monitoring and analyzing feedback to continuously improve these programs. The successful candidate will also manage communications, supervise administrative tasks, and deliver training sessions. This position requires a dynamic individual capable of multitasking and thriving in a high-energy environment.

Responsibilities

• Support the design, development, and implementation of new corporate learning courses in collaboration with relevant stakeholders.
• Plan, organize, and implement delivery of courses, including refining the course agenda and collaborating with presenters.
• Lead collaboration with the Analytics team in developing a Learning dashboard, providing business requirements, and participating in data collection and analysis.
• Prepare and present regular reports to management on learning program performance and return on investment.
• Assist in the implementation, evaluation, and enhancement of pilot courses to ensure their effectiveness.
• Monitor and analyze participant feedback and evaluation data to continuously improve content and delivery.
• Manage communications with various stakeholders by developing and implementing a comprehensive communications plan.
• Serve as the focal point with regional learning coordinators, facilitating effective communication and collaboration.
• Supervise the administrative assistant in the team, providing guidance and support for daily tasks and ensuring smooth administrative operations.
• Assist in planning, monitoring, and executing the team’s deliverables, efficiently allocating resources to meet program objectives and deadlines.
• Deliver training and coaching as an active member of the team.

Requirements

• Master’s degree in Education, Instructional Design, Organizational Development, Business, or related field.
• At least 5 years of relevant learning program experience in global/multi-national corporate consulting, or financial institution environments.
• Ability to develop and update training programs, course materials, curricula, and learning resources tailored to adult learners.
• Productive and comfortable at multi-tasking, capable of taking initiative and working independently under limited supervision.
• Proven project management skills.
• Proven ability to synthesize large volumes of data, prepare quantitative and qualitative reports, and present key messages to senior management.
• Strong analytical and problem-solving skills; sound business judgment to identify issues and present solutions.
• Excellent written and verbal communication skills and ability to establish positive relationships at all levels.
• Ability to perform in fast-paced, high-energy environments.
• Open to traveling to regional IFC offices and client sites to support training delivery.

Benefits

• Retirement plan
• Medical, life and disability insurance
• Paid leave, including parental leave
• Reasonable accommodations for individuals with disabilities