“Measure Better,” an ImpactAlpha series in partnership with Acumen, features investment practitioners and thought leaders who are putting customers at the center of their impact strategies. Acumen’s impact team reached out to me three years ago about a fundamental problem facing impact investors: existing methods for assessing impact were too slow and too expensive. More damning, they … Continue reading Impact investors can gain real feedback from their portfolio companies’ customers. Do they want it?
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